Description
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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
The Enterprise Risk Management, Change Management Manager will be responsible for the development and management of the second line of defense change management process, including the design and implementation of formal and robust policies, standards, templates, and procedures for the coordination, documentation, and communication of change management across business groups and independent risk management.
What you’ll do:
- Develop and implement the 2LOD change management framework, including policies, standards, templates and governance processes
- Develop the 2LOD process to assess and provide credible challenge of changes
- Identify key risks and establish metrics to monitor change management with respect to company risk appetite
- Develop management- and board-level reporting to communicate risks associated with changes
What you’ll need:
- Bachelor’s degree
- 5+ years of experience in second line of defense governance roles
- Experience in banking and/or fintech industry, including regulatory experience
- Exceptional data visualization skills
- Experienced in assessing and/or implementing risk management frameworks and the lines of defense model in alignment with the OCC Guidelines Establishing Heightened Standards;
- Knowledge of banking products, processes and regulations
- Strong collaboration and influencing skills
- Experience with GRC systems
- Self-motivated
- Well organized with strong attention to detail
- Ability to work under pressure, manage multiple tasks and competing priorities, meet deadlines, and adapt to change; comfortable dealing with ambiguity and uncertainty.
- Excellent critical and creative thinking, decision-making and innovative problem-solving skills
- Team Player
- Strong interpersonal, verbal, and written communication skills; capable of drafting strong documentation and presentations, and interacting positively with management and colleagues
Nice to have:
- Regulatory experience
- Tableau data visualization and analysis
- Experience working in Google Docs, Sheets and Slides
- Multi-lingual (Spanish)