Overall, ATMs (automatic teller machines) can be a safe way to access money en route to a cash-only restaurant, say, or to conduct other banking transactions. But that doesn’t mean that theft, fraud, or other issues never crop up. They can and sometimes do.
That’s why it’s important to practice safe habits when using ATMs. Learn the ground rules here.
Key Points
• ATMs offer convenient cash access but require caution to avoid theft and fraud.
• Use ATMs in well-lit, busy areas; cover the keypad when entering your PIN.
• Card skimming is a risk; ATMs inside banks may help you avoid this issue vs. outdoor ATMs.
• Verify receipts and account balances to catch transaction errors.
• Avoid ATMs late at night or in isolated areas to reduce robbery risk.
What Are the Pros of Using ATMs?
ATMs can really come in handy in a pinch. For example, if someone is heading to a tag sale or farmer’s market, there’s often an ATM on the way where they can take out some cash.
Here’s a closer look at why people use ATMs and what their advantages are:
• Easy to locate; accessible in banks, stores, airports, and other locations
• Make cash accessible when going to the bank isn’t possible
• Can be free to use when the ATM is in-network
• Depositing cash and checks at an ATM can be possible
• Can check account balance on the go
For these reasons, ATMs can play an important role in facilitating your access to cash on an everyday basis.
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What Are the Risks of Using ATMs?
As helpful as ATMs can be, people do look to take advantage of consumers using these machines. Unfortunately, ATM fraud and theft is common enough that consumers need to approach these devices with a measure of caution.
These are some of the risks associated with using ATMs that consumers need to be aware of to ensure their safety and financial wellbeing:
• Fraudsters can attach a card skimmer (thin plastic devices that slip over the card slot) to an ATM that collects debit card information, which can lead to financial loss.
• Errors can occur such as deposits being counted incorrectly or checks being read wrong, which can cause problems with bank accounts.
• Power outages in the midst of a transaction can make technical glitches occur and deposits not register.
• ATMs can dispense too much money, which may seem like a money windfall for the user, but can result in legal trouble if the consumer fails to report the error.
• Because thieves know the person using the ATM has the ability to access cash quickly, this can make them a target for robbers (especially late at night or at locations without much foot traffic).
• It’s possible to hit an ATM withdrawal limit or to overdraft, which can lead to fees and other issues with your financial institution.
It’s wise to keep these downsides in mind so you can take steps to avoid them.
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Keeping Yourself Safe While Using an ATM
To stay safe when using an ATM, consumers can practice these habits to protect their financial health:
• Use ATMs within bank branches, where card skimmers are much less likely to be found.
• Cover the keypad when entering a PIN to block anyone from seeing the code.
• Scope out any ATMs that aren’t inside a bank before use to see if there are any misaligned card readers or other signs of tampering.
• Always try to use ATMs during the day or in well-lit and trafficked locations.
• Visit ATMs with another person or when other people are around, which can reduce the likelihood of being a robbery target.
• Using these devices can result in ATM fees, which can add up and harm someone’s budget.
• Do a cardless withdrawal, which relies on mobile phone technology instead of a debit card. This means you’re not vulnerable to card skimming.
These steps can help you keep yourself and your money safe when using an ATM.
Are ATMs Safe From Being Hacked?
The practice of card skimming is a principal reason why some consumers wonder if ATM machines are safe from hacking. As briefly noted earlier, ATM machines can have card skimmers attached to them. These devices collect debit card information and can allow fraudsters to access the associated bank account. Unfortunately, skimmers can be quite sophisticated and hard for consumers to detect. Some ways to protect yourself:
• Using an ATM located within a bank can significantly lower the odds of interacting with a skimmer compared to accessing more isolated ATMs. Examples of isolated ATMs would be those located outside gas stations or similar sites.
• It’s also possible to find ATMs in other safer locations, such as busy grocery stores and airports, where fraud may be less common due to the ATM machines being too visible or there being good security measures in place.
It’s worth noting that freestanding ATMs, the kind you might find at a convenience store or outside at a self-service gas station, may be hacked by criminals with wifi scanners and other ways of getting past any less-than-optimal security protocols. For this reason, it’s wise to use ATMs that are part of a major network and securely built into a location whenever possible.
Recommended: What Is a Contactless Payment?
The Takeaway
ATMs can offer a convenient way to quickly access essential banking services (and get cash) when on the go. While usually a safe option, using an ATM does come with some risk of fraud and theft. Because of this, it’s important to practice safe habits when using an ATM, such as only visiting one at a well-trafficked location and/or during the daytime.
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FAQ
Can you use an ATM at any time?
Some ATMs are open 24 hours a day, seven days a week; it’s often possible to find one accessible at any time. But because other ATMs are located within larger retail spaces (such as malls) or banks, they can have limited operating hours. ATMs may also be closed during less popular hours (such as the middle of the night) due to higher crime rates in an area.
When is the safest time to use an ATM?
The safest time to use an ATM is during the daylight hours, in well-trafficked locations when there are many people around. Whenever possible, try to avoid using an ATM after dark. If you must, it’s best to park close to the ATM and to only use it if it is in a well-lit area. Ideally, you should also bring someone else with you, to help you appear less vulnerable to a would-be thief.
How can ATMs be made safer?
ATMs are safest when they are in highly visible, well-lit areas that make committing a crime less appealing due to an increased likelihood of being caught. Having security cameras surrounding the ATM can also help discourage criminals, including those who may want to apply a card-skimming device. In general, it’s wise to use ATMs that are inside financial institutions or built into well-trafficked locations (such as your supermarket) vs. the freestanding ones or devices that are found outside, say, self-service gas stations.
One other note: Using cardless withdrawal methods can help you avoid the threat of card skimmers stealing your data.
Photo credit: iStock/Zorica Nastasic
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