SoFi

Credit card debt can pile up quickly when a person can’t make their payments on time. If you find yourself in that situation, you may wonder if it’s possible to delay credit card payments. In some cases, you may be able to do so. Read on to learn your options.

Credit Card Relief Options

Some credit card companies may provide financial relief programs to their customers who are facing financial hardships and having difficulty paying their bills on time. Below, you’ll learn about some of your options.

Although programs may vary by company, here are some of the relief programs that credit card companies may offer.

💡 Quick Tip: A low-interest personal loan can consolidate your debts, lower your monthly payments, and help you get out of debt sooner.

Decreasing or Deferring Payments

Many credit card companies allow cardholders to reduce or delay credit card payments for a specific amount of time by offering emergency forbearance. Once the forbearance period ends, cardholders will need to make up any skipped or postponed payments.

While the credit card company may not require cardholders to make up payments right away, they will need to begin to make at least the minimum monthly payment. Depending on the new credit card balance, the minimum payment required may have changed.

One other possibility: Many credit card issuers may agree to shifting your due date slightly to, say, better sync with when you get paid. This can be another option to inquire about.

Refunding or Waiving Late Payment Fees

Usually, when a cardholder misses a credit card payment, they are charged a late fee. Some card companies may refund or waive late fees if the customer requests so due to financial hardship.

Lowering the Interest Rate

Some credit card companies may reduce the credit card interest rate on an account if a customer is facing financial hardship. However, this rate may increase after the specified term ends.

Establishing Payment Plans

Some credit card companies help cardholders repay their credit card balance by offering payment plan options. Cardholders may be able to secure a better repayment plan that works for their current financial situation.

Keep in mind that all of these options may vary by creditor.

Consequences of Missing a Credit Card Payment

If you miss a credit card payment vs. entering into a forbearance program with your card issuer, here is what you might expect.

Increase to the Credit Card Balance

Making a late payment may increase a credit card holder’s balance in several ways. First, credit card companies can charge a late fee that can be in the range of $30 or $32, even for the first occurrence. If a cardholder misses a payment after that, the late fee could increase to $41. It’s important to note that this fee may not exceed the minimum balance due.

Another way the credit card company may increase the balance is to increase the account’s interest rate. For example, if the cardholder hasn’t made a payment for 60 days, the credit card company may increase the APR, or annual percentage rate, to a penalty APR.

Increasing the interest rate can also increase the revolving balance on the credit card. However, not all creditors may charge penalty interest.

Credit Scores May Be Impacted

Since payment history and account standing are some of the factors used to determine a cardholder’s credit score, making late payments may negatively impact it. But the amount of time a cardholder’s credit is affected can vary depending on the situation.

In general, creditors send the payment information to credit bureaus. They use codes to identify the standing of the accounts. Typically, once a payment is 30 days late, it is considered a delinquent payment to the credit bureaus.

While missing a payment may not impact a score immediately, it may appear on a cardholder’s score and stay there for several years if it happens regularly. Of course, this depends on the situation and the other factors credit bureaus use to figure the credit score.

The Balance Could Be Charged Off

Another consequence of making a late payment is that the creditor may not allow the cardholder to use it for other purchases until the card is in good standing.

Additionally, if the payment is 180 days late, the creditor may close the account and charge off the balance. If a creditor charges off the balance, it means that the creditor permanently closes the account and writes it off as a loss. However, the cardholder will still owe the outstanding balance remaining on the account.

In some cases, creditors will attempt to recover this debt by using their collections department. In other cases, they may sell the debt to a third-party collection agency that will try to get payments from the cardholder.

Creditors have some flexibility when it comes to working with their customers. For customers who have had financial setbacks such as losing a job, creditors may help them get back on track under FDIC regulations. Usually, this type of flexibility is available for consumers who show a willingness and ability to repay their debt.

Alternative Options

For consumers who find themselves struggling to make their credit card payments and don’t have creditor relief programs available, there are a few other options to consider that may reduce the financial burden of making credit card payments on time.

Balance Transfer Credit Cards

A balance transfer credit card is a credit card that offers a lower interest rate or even a 0% introductory interest rate. This could allow a consumer to transfer a high-interest credit card debt to a card with lower interest — and potentially pay off the debt faster. Usually, balance transfer credit cards have introductory periods that last anywhere between six and 21 months.

Using this method can potentially be a money-saver if the consumer no longer uses the high-interest rate credit card and continues to pay down the transferred debt at the lower interest rate.

In general, consumers need a solid credit history to qualify for a balance transfer credit card. If approved, consumers can use the new credit card to pay down high-interest debt. Therefore, this can be a solution for credit card debt repayment, as long as the cardholder can pay off the debt before the introductory period ends.

However, if the balance isn’t repaid before the introductory period ends, the interest rate typically jumps up. At this point, the balance will begin to accrue interest charges, and the balance will grow.

Home Equity Loans

With fixed-rate home equity loans, some homeowners may qualify for a lower interest rate using their home as collateral rather than using an unsecured loan (a loan that’s not backed by collateral). As with home equity lines of credit, the terms and interest rate a borrower might qualify for is based on a variety of financial factors.

It’s important to note that borrowing against a home doesn’t come without risks, such as leaving the homeowners vulnerable to foreclosure if they don’t pay back the loan.

Credit Card Consolidation

For borrowers who may not want to use their home as collateral but are struggling to pay down debt, debt consolidation with a personal loan may be a better fit for their situation. Essentially, borrowers may be able to use a personal loan with better terms and a lower interest rate to pay off credit card debt.

Using a personal loan to consolidate credit card debt can make monthly payments more manageable and potentially lower payments. Although a credit card debt consolidation loan won’t magically make debt disappear, paying off the balance might make a difference in a person’s overall financial outlook.

However, note that some lenders may charge origination fees, which can add to the total balance you’ll have to repay. You may also have to pay other charges, such as late fees or prepayment penalties, so make sure you understand any fees or penalties before signing the loan agreement.

Recommended: A Guide to Unsecured Personal Loans

The Takeaway

Staying on top of credit card payments can be difficult during times of financial hardship. Fortunately, you might have options when it comes to delaying credit card payments, including forbearance programs with your card issuer. Or, you could explore alternative options for getting out of debt for good. A credit card consolidation loan, which is a kind of personal loan, might be worth exploring.

Think twice before turning to high-interest credit cards. Consider a SoFi personal loan instead. SoFi offers competitive fixed rates and same-day funding. See your rate in minutes.

FAQ

Can I delay my credit card payments?

If you are having difficulty making credit card payments on time, it’s wise to contact your credit card issuer as soon as possible to see if they can work with you and possibly allow you to delay a payment. They might be able to waive late fees and change your payment due date going forward to help ease the financial stress.

Does delaying credit card payments affect credit scores?

Delaying credit card payments (or skipping them) can negatively impact your credit score and lead to additional fees and potentially a higher interest rate. Your payment history is the single biggest contributing factor to your credit score, and late or skipped payments can bring your score down.

Can you ask credit card companies to defer payments?

You can ask your credit card if they can defer payments for a period of time or otherwise work with you if it’s challenging to pay what you owe. They are not, however, obligated to agree to do so. You might have to find other ways to manage your debt.

About the author

Ashley Kilroy

Ashley Kilroy is a seasoned personal finance writer with 15 years of experience simplifying complex concepts for individuals seeking financial security. Her expertise has shined through in well-known publications like Rolling Stone, Forbes, SmartAsset, and Money Talks News. Read full bio.

SoFi Loan Products
SoFi loans are originated by SoFi Bank, N.A., NMLS #696891 (Member FDIC). For additional product-specific legal and licensing information, see SoFi.com/legal. Equal Housing Lender.

SOPL-Q225-051

Not all methods of getting paid are the same. Taking a paper check to the bank can be time-consuming, not to mention you also have to wait a few days for it to clear before withdrawing funds. Direct deposit is a popular option that simplifies the process of getting paid.

With direct deposit, you can schedule payments to be added to your bank account automatically. Depending on where you maintain a checking and savings account, it may be possible to get paid up to two days early with direct deposit. Plus there’s no running to a bank branch or ATM to deposit an old-school paper check.

Understanding the benefits of direct deposit can help you decide if it’s worth taking advantage of this banking feature. Read on to get the full story, including:

•   What is direct deposit?

•   What are the benefits of direct deposit?

•   Are there any disadvantages to direct deposit?

•   How can you set up direct deposit?

What Is Direct Deposit?

What is a direct deposit? In simple terms, direct deposit is a service that allows money to be deposited directly into bank accounts, without requiring a paper check. You may be eligible to set up direct deposit of paychecks and other payments, including:

•   Federal and state tax refunds

•   Government benefits, such as Social Security payments

•   Court-ordered child support payments (when garnished from the payer’s wages)

•   Travel and expense reimbursements from your employer

•   Pension plan benefit payments

•   Annuity payments

•   Dividend payments from stocks or other investments

You may not have access to direct deposit if your employer doesn’t offer it or if you don’t receive any of the other types of payments listed above. It’s also possible to miss out on the benefits of direct deposit if you don’t have a bank account and rely on alternative banking products and services, such as prepaid debit cards, to pay bills and cover expenses.

Recommended: Do Bank Transactions Process Through the Holidays?

10 Direct Deposit Benefits to Know

The main advantages of direct deposit center on convenience and flexibility. If you’re not enrolled in direct deposit yet, here are some of the main benefits you may be missing out on.

1. Get Paid Early

One of the main benefits of direct deposit is the ability to collect your paychecks early. Direct deposits may hit your account one to two business days ahead of your regular pay date. In terms of how long you’ll have to wait for the payment to clear, the average time for direct deposit varies. Some banks can make funds available the same day they’re deposited.

2. Skip the Branch

In addition to getting an early paycheck, direct deposit allows you to avoid the time and energy of visiting a bank to deposit a paper check. Going to a bank to deposit checks can be inconvenient if you’re trying to squeeze it in on your lunch break or scrambling to get to a branch before it closes at the end of the work day.

3. Easy Setup

Enrolling in direct deposit is usually as simple as filling out a form and passing it along to the appropriate payer, which may be your employer or a government agency. You’ll need to provide your personal information as well as your bank account information.

You may only need to have your bank account number and routing number to set up direct deposit. In some cases, you might be asked for a voided check to verify your account details.

What is a voided check for direct deposit? It’s simply a blank check that has “VOID” written across the front. You won’t sign this check or make it out to anyone. It’s only used as physical evidence of your bank account information.

4. Get Paid Anywhere

If you’re used to picking up paper checks from your employer, direct deposit eliminates the need for that in-person presence. That means you can still get paid if you’re on vacation, out sick, or traveling for work on payday. The money goes straight to your bank account, so you don’t have to worry about delays if you need to schedule bill payments or cover expenses.

5. No Risk for Stolen or Lost Checks

Getting a paper paycheck can be problematic if you misplace it or, worse still, someone steals it. In either case, you’d have to ask your employer to cancel the original check and issue a new one. That could result in a delay in getting paid. With direct deposit, you don’t have to worry about losing a check or having it stolen since there’s no piece of paper changing hands.

6. Control Where Your Money Goes

One nice benefit of direct deposit is that you can decide where to send the money. For example, if you’d like to save $100 out of every paycheck, you can ask your employer to send that amount to your savings account via direct deposit and put the rest in your checking account. That’s an easy way to pay yourself first and build savings automatically.

7. No Check Cashing Fees

Check cashing fees can take a bite out of any payments you receive. If you’re tired of paying steep fees for check cashing services, that could be a great reason to open a bank account and set up direct deposit. You can get paid without having to go through a third-party company or hand over part of your earnings in fees.

8. Avoid Bank Fees

Some banks charge a monthly maintenance fee for checking and savings accounts. They may waive that fee when you set up qualifying direct deposits. If you’d like to reduce what you pay in fees without switching to another bank, enrolling in direct deposit could be a simple way to cut costs and save money.

9. Simplify Multiple Deposits

As mentioned, you can use direct deposit to receive many different types of payments. If you have income from multiple sources, then managing multiple paper checks could be a headache. Having those funds added to your account through direct deposit can streamline the way you track incoming payments.

10. Easier Budgeting

Direct deposit can also take the stress out of budgeting. If you know when your payments will be deposited and when you can expect them to clear, that can eliminate the guesswork of timing bill payments. You can plan out your budget by paycheck or by the month, using your direct deposit schedule as a guide.

Are There Any Disadvantages to Direct Deposit?

If there’s a disadvantage or downside to direct deposit it’s that not everyone is eligible to enroll. If your employer insists on paper checks, then you may not be able to take advantage of the benefits of direct deposit. You can, however, still use direct deposit to receive other types of payments.

One other thing to keep in mind is that it may take a few pay cycles to get your direct deposit going. So if you enroll on the first of the month, for example, you may not see any direct deposits until the first of the following month. That means you’ll still need to deposit paper checks at the bank in the meantime.

Another possible issue is, as mentioned above, if you don’t have a conventional bank account, you won’t be able to sign up for the service.

Also, some people may prefer to get a paper check, with the pay stub attached, so they can immediately review earnings and deductions rather than look up that info online. There may be some people as well who don’t feel comfortable sharing their banking information with an employer or other business. For them, direct deposit may not be a good fit.

How to Enroll in Direct Deposit

The process for enrolling in direct deposit can vary, based on where you’re trying to set up the payments. Generally, you’ll need to fill out a direct deposit form in person or online and tell the payer where you want the money to go.

The payer will verify your bank account information and personal information to get the direct deposit process started. You can also specify whether you want your payments to be split across multiple accounts. Keep in mind that you may be asked for a voided check or deposit slip to complete the process.

Meet the new SoFi Plus!

Get access to higher APY, credit card cash back rewards, discounts, and more.

The Takeaway

Enrolling in direct deposit can make your financial life easier since it means spending less time on banking, getting faster access to your funds, and being able to be paid, wherever you may be. If you’re not enrolled in direct deposit yet, it may be worth asking your employer about whether it’s an option.

You might also consider opening a new Checking and Savings account to receive direct deposit payments. With SoFi, qualifying accounts can get paycheck access up to two days early. You’ll also enjoy other perks, like no account fees and a competitive APY on balances. Plus, our Checking and Savings account lets you spend and save in one convenient place.

FAQ

Does direct deposit work on holidays?

Typically, banks do not process transactions on holidays. However, if you’re enrolled in direct deposit, your employer may schedule your payment to arrive a day before the holiday so there are no delays in receiving your pay.

What happens if my direct deposit goes to the wrong account?

If you’re sending a direct deposit to a closed account, then the bank may reject the transaction and return the payment to the payer. If you’re depositing money into an account that’s open but it’s the wrong account, you’ll have to contact the bank to ask about possible solutions. You may be able to withdraw money or transfer it to the proper account if both accounts belong to you. However, if you accidentally deposit money into the wrong account then the bank may leave it to the account owner to return it to you.

How long can a bank hold direct deposit?

Banks can vary in how long they hold direct deposits before releasing the funds to you. Depending on the bank, the holding period may be anywhere from one to seven business days.

About the author

Rebecca Lake

Rebecca Lake has been a finance writer for nearly a decade, specializing in personal finance, investing, and small business. She is a contributor at Forbes Advisor, SmartAsset, Investopedia, The Balance, MyBankTracker, MoneyRates and CreditCards.com. Read full bio.

SoFi Checking and Savings is offered through SoFi Bank, N.A. Member FDIC. The SoFi® Bank Debit Mastercard® is issued by SoFi Bank, N.A., pursuant to license by Mastercard International Incorporated and can be used everywhere Mastercard is accepted. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Annual percentage yield (APY) is variable and subject to change at any time. Rates are current as of 12/23/25. There is no minimum balance requirement. Fees may reduce earnings. Additional rates and information can be found at https://www.sofi.com/legal/banking-rate-sheet

Eligible Direct Deposit means a recurring deposit of regular income to an account holder’s SoFi Checking or Savings account, including payroll, pension, or government benefit payments (e.g., Social Security), made by the account holder’s employer, payroll or benefits provider or government agency (“Eligible Direct Deposit”) via the Automated Clearing House (“ACH”) Network every 31 calendar days.

Although we do our best to recognize all Eligible Direct Deposits, a small number of employers, payroll providers, benefits providers, or government agencies do not designate payments as direct deposit. To ensure you're earning the APY for account holders with Eligible Direct Deposit, we encourage you to check your APY Details page the day after your Eligible Direct Deposit posts to your SoFi account. If your APY is not showing as the APY for account holders with Eligible Direct Deposit, contact us at 855-456-7634 with the details of your Eligible Direct Deposit. As long as SoFi Bank can validate those details, you will start earning the APY for account holders with Eligible Direct Deposit from the date you contact SoFi for the next 31 calendar days. You will also be eligible for the APY for account holders with Eligible Direct Deposit on future Eligible Direct Deposits, as long as SoFi Bank can validate them.

Deposits that are not from an employer, payroll, or benefits provider or government agency, including but not limited to check deposits, peer-to-peer transfers (e.g., transfers from PayPal, Venmo, Wise, etc.), merchant transactions (e.g., transactions from PayPal, Stripe, Square, etc.), and bank ACH funds transfers and wire transfers from external accounts, or are non-recurring in nature (e.g., IRS tax refunds), do not constitute Eligible Direct Deposit activity. There is no minimum Eligible Direct Deposit amount required to qualify for the stated interest rate. SoFi Bank shall, in its sole discretion, assess each account holder's Eligible Direct Deposit activity to determine the applicability of rates and may request additional documentation for verification of eligibility.

See additional details at https://www.sofi.com/legal/banking-rate-sheet.
Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

SOBK1122007

If a direct deposit goes to a closed account, it won’t vanish into the ether. This kind of issue can usually be resolved, and the money can get to its intended destination or be reclaimed.

It’s a common enough hiccup when a direct deposit goes to a bank account that is closed. Maybe the account holder shut it or the financial institution did, but either way, the money can be tracked and re-directed.

What Is a Closed Account?

A closed account refers to a deactivated or terminated account; in other words, it’s no longer open and available for deposits and withdrawals. The account holder, a custodian or the account, or the banking institution can usually close an account.

Why might a bank close an account? This can be what happens when your bank account is negative and you fail to replenish it and/or pay overdraft fees. Or perhaps the bank has seen activity they don’t think is legitimate, among other reasons.

Once this happens, it’s generally not possible to deposit funds by direct deposit or otherwise into the account. Often the term “closed account” refers to a checking or savings account, but it can also refer to a derivative trading, auto loan, brokerage, or credit card account.

What Can Happen to a Direct Deposit if It Is Sent to a Closed Account?

Sometimes, you may have gone to the trouble of setting up direct deposit in the past, but then the account later winds up closed. You might wonder what happens if a direct deposit is sent to a closed account.

Most banks have a standard process they follow when misdirected money is received. Here are a few different situations that can play out.

Direct Deposit Will Be Returned to the Sender

In many cases when someone tries to send money to a closed bank account, the bank will simply return the funds to the sender or decline the transaction. It can take about five to 10 days for funds to be returned to the sender. This timeline can speed up if the account holder to whom the deposit was intended is in good standing with the bank.

Bank Can Possibly Hold Funds

If a deposit is issued to a closed account, the bank may choose to hold onto the funds and may give the account holder time to reopen a closed bank account. Reopening a closed account, however, is only possible in a couple of scenarios. It’s not a sure thing.

Sometimes, a situation arises with what is known as a dormant account. This means there hasn’t been any activity over a period of time except for interest accruing. You may be able to get the account fully up and running again by contacting your financial institution.

In other cases, you might be able to reopen an account that is frozen. In the case of a frozen account, you may not be able to withdraw funds due to the financial institution’s decision (perhaps there is activity that doesn’t seem legitimate) or a court order (that is, a judgment against you). In some of these scenarios, you may be able to fix a frozen account by talking with your bank, or you may need legal assistance.

Banks may be more willing to work with customers if this is the first time a situation like this (meaning a dormant or frozen account) has happened. If a deposit was intended for you and you are able to reopen your account, this issue can resolve quickly—possibly within 24 hours.

Bank May Issue a Paper Check

Some banks choose to issue a paper check to the individual who owns the closed account. Other times, the company or individual with whom you set up direct deposit may get their funds back from the bank and then may make the payment via a paper check.

When Does a Bank Return a Direct Deposit to the Sender?

If a bank receives a direct deposit for a closed account or for a faulty account number, they may choose to return the direct deposit to the sender or to simply decline the transaction.

Can a Direct Deposit Reopen a Closed Account?

Occasionally, a direct deposit being sent to a closed account can trigger its reopening. A bank may choose to give a customer the chance to reopen their account. They might hold onto the funds until the account is reopened so they can complete the direct deposit.

This happens very much on a case-by-case, bank-by-bank decision. Communication with your financial institution can be very important in this situation.

Recommended: How Long Does a Direct Deposit Take to Go Through?

What Can I Do if My Direct Deposit Was Sent to a Closed Account?

If a direct deposit was sent into a closed account, the best thing to do is to contact the bank the funds were sent to. This can help you resolve the issue as quickly as possible. Every bank has its own processes for handling situations like this. Yours can help you understand what the best next steps may be.

The bank may or may not play a role in getting the funds to you. In some cases, you may need to deal directly with the payor. But in either case, your financial institution should be able to give you guidance.

Also, remember that while it can be stressful when a direct deposit goes to a closed account, the money won’t be lost. You should be able to get your funds back.

Avoiding a Misdirected Direct Deposit

To avoid having a direct deposit sent to a closed account, it’s best to get ahead of the issue. These are some steps you can take to help avoid a misdirected direct deposit.

•   Double-check account numbers on direct deposit forms. Whenever filling out a new direct deposit form, it’s a good idea to double (if not triple) check the account numbers on the form. Likewise, if you are expecting a recurring direct deposit to a closed bank account, it’s important to get it redirected to a current open account and carefully check that the digits are correct.

•   Cancel direct deposits before canceling a bank account. To help avoid any issues with direct deposits, it’s a good idea to cancel or alter any direct deposits before closing a bank account. Then, you can make sure payments are heading to a bank account that can receive the funds. That way, any issues can be resolved before the account closes so the money doesn’t get stuck in limbo.

Recommended: Are You Bad with Money? Here’s How to Get Better

Banking With SoFi

Interested in opening an online bank account? When you sign up for a SoFi Checking and Savings account with eligible direct deposit, you’ll get a competitive annual percentage yield (APY), pay zero account fees, and enjoy an array of rewards, such as access to the Allpoint Network of 55,000+ fee-free ATMs globally. Qualifying accounts can even access their paycheck up to two days early.

FAQ

Can a direct deposit go into a closed account?

If a direct deposit goes to a closed account, there are several outcomes that vary bank to bank. In some cases, the financial institution may hold onto the funds and let the customer reopen their account to claim the money; it might send the funds back to the payer or decline the transaction; or it may choose to issue a paper check to the payee.

How long does it take for a payment to bounce back from a closed account?

If an individual or business issues a direct deposit to a closed account, the bank may choose to either decline the transaction or send the funds back to the payer. If they choose to send the funds back to the payer, it typically takes anywhere from five to 10 days for them to get their money back.

What happens to money refunded to a closed bank account?

A few different scenarios can happen if money is refunded to a closed bank account. The bank can simply decline the transaction or to send the funds back to the payer. Other options include issuing a paper check to the payee or possibly holding onto the funds and giving the payee the option to reopen their closed account.

Photo credit: iStock/MissTuni

SoFi Checking and Savings is offered through SoFi Bank, N.A. Member FDIC. The SoFi® Bank Debit Mastercard® is issued by SoFi Bank, N.A., pursuant to license by Mastercard International Incorporated and can be used everywhere Mastercard is accepted. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Annual percentage yield (APY) is variable and subject to change at any time. Rates are current as of 12/23/25. There is no minimum balance requirement. Fees may reduce earnings. Additional rates and information can be found at https://www.sofi.com/legal/banking-rate-sheet

Eligible Direct Deposit means a recurring deposit of regular income to an account holder’s SoFi Checking or Savings account, including payroll, pension, or government benefit payments (e.g., Social Security), made by the account holder’s employer, payroll or benefits provider or government agency (“Eligible Direct Deposit”) via the Automated Clearing House (“ACH”) Network every 31 calendar days.

Although we do our best to recognize all Eligible Direct Deposits, a small number of employers, payroll providers, benefits providers, or government agencies do not designate payments as direct deposit. To ensure you're earning the APY for account holders with Eligible Direct Deposit, we encourage you to check your APY Details page the day after your Eligible Direct Deposit posts to your SoFi account. If your APY is not showing as the APY for account holders with Eligible Direct Deposit, contact us at 855-456-7634 with the details of your Eligible Direct Deposit. As long as SoFi Bank can validate those details, you will start earning the APY for account holders with Eligible Direct Deposit from the date you contact SoFi for the next 31 calendar days. You will also be eligible for the APY for account holders with Eligible Direct Deposit on future Eligible Direct Deposits, as long as SoFi Bank can validate them.

Deposits that are not from an employer, payroll, or benefits provider or government agency, including but not limited to check deposits, peer-to-peer transfers (e.g., transfers from PayPal, Venmo, Wise, etc.), merchant transactions (e.g., transactions from PayPal, Stripe, Square, etc.), and bank ACH funds transfers and wire transfers from external accounts, or are non-recurring in nature (e.g., IRS tax refunds), do not constitute Eligible Direct Deposit activity. There is no minimum Eligible Direct Deposit amount required to qualify for the stated interest rate. SoFi Bank shall, in its sole discretion, assess each account holder's Eligible Direct Deposit activity to determine the applicability of rates and may request additional documentation for verification of eligibility.

See additional details at https://www.sofi.com/legal/banking-rate-sheet.
Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

*Awards or rankings from NerdWallet are not indicative of future success or results. This award and its ratings are independently determined and awarded by their respective publications.

SOBNK-Q324-068

FICO® and TransUnion® are two terms affiliated with credit that you may be familiar with. TransUnion is a consumer credit reporting agency — one of the three major credit bureaus that maintains credit reports on most consumers. FICO generally refers to a FICO credit score, which is issued by the Fair Isaac Corporation and is one of the most popular types of credit scores.

Learn more on what TransUnion and FICO are, how they differ from each other, and why both are important when it comes to your credit profile.

What Is a Credit Report?

Your credit report is a record that details your history of borrowing and repaying loans, as well as your use of credit. The three major credit reporting agencies — Equifax®, Experian®, and TransUnion — each compile consumer credit information, meaning many individuals have reports from all three.

Credit scores are usually determined based on the data in these reports. One way to build your credit is by enhancing the information reflected in your credit report.

What Is TransUnion?

TransUnion is a leading global credit reporting agency that collects and manages consumer credit data to help lenders and businesses assess credit risk. Alongside Equifax and Experian, TransUnion is one of the three major credit bureaus in the United States. It compiles information such as payment history, credit utilization, and outstanding debts, which are used to generate credit reports for individuals and businesses.

In addition to providing credit reports, TransUnion offers services like credit monitoring, fraud protection, and identity theft prevention.

Recommended: Which Credit Bureau Is Used Most?

What Is a FICO Score?

A FICO Score is a widely used credit scoring model developed by the Fair Isaac Corporation to assess an individual’s creditworthiness. It is calculated based on factors such as payment history, credit utilization, length of credit history, types of credit accounts, and new credit inquiries.

Ranging from 300 to 850, a higher FICO Score indicates lower credit risk, making it easier for borrowers to qualify for loans and secure favorable interest rates.

Difference Between TransUnion vs. FICO

The key difference between TransUnion and FICO is their roles in the credit industry. TransUnion is a credit reporting agency that collects and maintains consumer credit data, such as payment history, debts, and credit accounts, and provides credit reports. On the other hand, FICO is a credit scoring model that uses the data from credit reports, including those from TransUnion, to generate a numerical score assessing a person’s creditworthiness.

Credit scores and credit reports are two different things, although they are similar. TransUnion, along with the other two major credit reporting agencies — Experian and Equifax — created the VantageScore® credit score model in 2006. When you compare VantageScore vs. FICO, you are comparing apples to apples, as these are two different credit score models.

How Credit Scores Are Calculated

There are many different types of credit scores, calculated by different companies. Each company may use a different formula or different information. Some companies may provide their specific criteria, while others may keep that information proprietary. The Fair Isaac Corporation lists five factors that affect your FICO score:

•   Payment history (35%)

•   Amounts owed (30%)

•   Length of credit history (15%)

•   Credit mix (10%)

•   New credit (10%)

Lowering your credit card utilization is one way that you may be able to build your credit score.

Why Are There Different Scores?

There are different types of credit scores because there are different companies that provide and promote these scores. Each company creates credit scores because they believe they have a better model for defining credit risk, and can sell that model to a bank, credit union, or spending app. The good news is that most of these credit score companies use similar information, which means that each of your credit scores should usually be within a few points of each other.

How to Check a TransUnion Credit Report

If you want to check your TransUnion credit report, follow these steps:

•   Visit the TransUnion website: Go to TransUnion’s official site at www.TransUnion.com.

•   Create an account: Sign up for an account by providing personal details such as your name, address, Social Security number, and date of birth.

•   Request a credit report: Once your account is set up, you can access your credit report for free once a year through AnnualCreditReport.com or request it directly from TransUnion.

•   Review the report: Look through your credit report for any inaccuracies or unfamiliar accounts that could be signs of identity theft.

•   Dispute errors: If you find mistakes, use TransUnion’s online platform to file a dispute for corrections.

How to Check a FICO Score

If you want to check your FICO Score, you can do so in a variety of ways:

•   Check with your credit card issuer: Many credit card companies, like Discover and American Express, offer free FICO scores to customers.

•   Visit MyFICO.com: The official FICO website provides access to multiple score versions for a fee.

•   Use free credit monitoring services: Platforms like Experian offer free access to your FICO Score.

•   Contact your bank or credit union: Some banks and credit unions provide FICO scores as part of their customer benefits.

Recommended: Free Credit Score Monitoring with SoFi

The Takeaway

TransUnion is one of the three major credit bureaus that produces credit reports. FICO Scores, on the other hand, are credit scores produced by the Fair Isaac Corporation and are one of the most popular forms of credit scores, used by 90% of top lenders.

While credit reports (such as TransUnion) and credit scores (such as FICO) are similar, they have different roles when it comes to evaluating your credit.

Take control of your finances with SoFi. With our financial insights and credit score monitoring tools, you can view all of your accounts in one convenient dashboard. From there, you can see your various balances, spending breakdowns, and credit score. Plus you can easily set up budgets and discover valuable financial insights — all at no cost.

FAQ

Is the FICO Score more important than TransUnion?

Many lenders use your FICO Score as a way to determine whether they will extend you credit, such as a new credit card. If you are applying for a new loan or a mortgage, a bank or credit union may pull your full credit report from a credit bureau such as TransUnion, Equifax, or Experian.

Do lenders look at FICO or TransUnion?

Whether a lender looks at just your credit score (such as your FICO credit score) or your full credit report (such as from TransUnion) will depend on why they are interested in you. Often, if you are applying for a credit card or something with a smaller balance, they may only look at your credit score. If you are applying for a mortgage or something with a larger credit line, the lender may look at your full credit report.

Is TransUnion the correct credit score?

TransUnion is not actually a credit score — TransUnion is a credit bureau that provides a credit report. It is one of the three major credit bureaus in the United States, along with Equifax and Experian. Lenders may pull a credit report from Equifax, Experian, or TransUnion, depending on a number of different factors that are generally out of your control as a consumer.

Is FICO owned by TransUnion?

No, FICO credit scores are issued by the Fair Isaac Corporation. TransUnion is a separate company that is primarily focused on issuing credit reports. TransUnion issues credit score updates when new information is received that is relevant to your credit report.

What is a good FICO Score?

FICO scores are typically categorized into five levels, ranging from poor to exceptional. A FICO Score between 670 and 739 is considered good. Scores falling within the very good range (740 to 799) or the exceptional range (800 to 850) are even more favorable.

Which credit score is most accurate?

No single credit score is considered more accurate than another. Instead, different credit scores offer unique insights into a consumer’s spending and borrowing patterns. Because of this, banks and lenders may rely on different scoring models based on what they find most relevant or predictive for their needs.

photo credit: iStock/tolgart
SoFi Relay offers users the ability to connect both SoFi accounts and external accounts using Plaid, Inc.’s service. When you use the service to connect an account, you authorize SoFi to obtain account information from any external accounts as set forth in SoFi’s Terms of Use. Based on your consent SoFi will also automatically provide some financial data received from the credit bureau for your visibility, without the need of you connecting additional accounts. SoFi assumes no responsibility for the timeliness, accuracy, deletion, non-delivery or failure to store any user data, loss of user data, communications, or personalization settings. You shall confirm the accuracy of Plaid data through sources independent of SoFi. The credit score is a VantageScore® based on TransUnion® (the “Processing Agent”) data.

*Terms and conditions apply. This offer is only available to new SoFi users without existing SoFi accounts. It is non-transferable. One offer per person. To receive the rewards points offer, you must successfully complete setting up Credit Score Monitoring. Rewards points may only be redeemed towards active SoFi accounts, such as your SoFi Checking or Savings account, subject to program terms that may be found here: SoFi Member Rewards Terms and Conditions. SoFi reserves the right to modify or discontinue this offer at any time without notice.

Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

Third-Party Brand Mentions: No brands, products, or companies mentioned are affiliated with SoFi, nor do they endorse or sponsor this article. Third-party trademarks referenced herein are property of their respective owners.

SORL-Q125-023

Understanding the differences between CreditWise and FICO® Score is essential for managing your credit health. While both tools provide insights into your creditworthiness, they use distinct scoring models and data sources.

FICO scores are produced by the Fair Isaac Corporation and are one of the most popular types of credit scores. CreditWise is a service provided by Capital One that provides you access to your TransUnion® credit report and your VantageScore® 3.0 credit score.

This article will explore how these scores are calculated, their impact on your financial decisions, and which one lenders prefer.

What Is a Credit Report?

Your credit report is a statement that has information about how well you have historically paid loans and used other types of credit. Most consumers have more than one credit report. This is because there are multiple companies that collect and maintain credit information about consumers.

Three of the largest credit reporting bureaus are Equifax®, Experian®, and TransUnion. Each of these credit bureaus collect information about consumers, and many consumers have credit reports from all three. Typically, credit scores are calculated using the information gathered from the three credit bureaus.

Recommended: How Long Does It Take to Build Credit?

How CreditWise Works

CreditWise, a free credit monitoring tool offered by Capital One, empowers users to track their credit health without affecting their credit score. By utilizing data from TransUnion and the VantageScore 3.0 model, CreditWise provides users with a clear snapshot of their credit status.

One of its standout features is the credit simulator, which allows users to explore how financial decisions — such as paying off debt or applying for a new credit card — could impact their score. CreditWise also sends real-time alerts for significant changes in credit activity, helping users detect potential fraud and stay informed about their credit profile.

How FICO Works

FICO, or the Fair Isaac Corporation, is a leading provider of credit scoring models widely used by lenders to assess creditworthiness. The FICO score is calculated using data from the three major credit bureaus — Experian, TransUnion, and Equifax — and evaluates factors such as payment history, credit utilization, length of credit history, new credit inquiries, and credit mix.

By analyzing these factors, FICO generates a score ranging from 300 to 850, helping lenders gauge the risk associated with lending money or extending credit to a borrower.

Recommended: 10 Strategies for Building Credit Over Time

Differences Between CreditWise vs. FICO

The primary difference between CreditWise and FICO lies in their scoring models and purpose. CreditWise uses the VantageScore 3.0 model, which analyzes credit data from TransUnion. It’s a free tool that helps consumers monitor their credit health.

On the other hand, FICO scores are the industry standard, used by over 90% of lenders to assess creditworthiness. FICO scores are based on data from all three major credit bureaus: Experian, TransUnion, and Equifax.

While CreditWise is great for tracking trends and identifying fraud, FICO scores play a crucial role in loan approvals and interest rate determinations.

Recommended: Differences Between VantageScore and FICO Credit Scores

How Credit Scores Are Calculated

Different companies calculate their credit scores in different ways, though most companies use similar information. As mentioned above, the Fair Isaac Corporation lists five factors that affect your FICO score:

•   Payment history (35%)

•   Amounts owed (30%)

•   Length of credit history (15%)

•   Credit mix (10%)

•   New credit (10%)

Paying your bills on time and lowering your credit card utilization are two common ways that you can build your credit score.

Why Are There Different Scores?

There are different credit scores because each scoring model uses unique algorithms to assess creditworthiness. Additionally, scores can vary depending on which credit bureau — Experian, TransUnion, or Equifax — provides the data. Each model weighs factors like payment history and credit utilization differently, leading to score variations.

Generally, though, different credit scores for the same person should be within a few points of each other.

How to Check Your Credit Score and Report

There are a few ways that you can check your credit score and your credit report. You may be able to access your credit score as a perk of certain credit cards that you may already have or spending apps that you subscribe to. You can get a copy of your credit report for free from each of the three major credit reporting bureaus at least once per year.

How to Access Your FICO Score and CreditWise Report

If you want to know your FICO score specifically, here’s how to check it:

•   Check through your bank or credit card issuer: Many financial institutions offer free FICO score access to customers.

•   Visit the official FICO website: Purchase your score directly from myFICO.com.

•   Use credit monitoring services: You can sign up for credit score monitoring. SoFi’s credit monitoring service allows you to track your credit score and receive weekly updates at no cost.

•   Check with credit counseling agencies: Some nonprofit agencies offer free credit score reviews.

•   Request a credit report: While not always included, some reports might show your FICO score.

Here’s how you can access your CreditWise report:

•   Download the CreditWise app: Available on iOS and Android devices for easy access.

•   Visit the CreditWise website: Access the report directly at www.CreditWise.com.

•   Sign up through Capital One: CreditWise is free for Capital One customers, but others can also access it.

•   Use the Capital One mobile app: Check your credit score and report from the app if you’re a Capital One customer.

•   Monitor credit activity regularly: Track changes in your credit score and report updates over time.

The Takeaway

There are many companies that produce credit scores, and each credit score uses different information and a different model.

FICO credit scores are produced by the Fair Isaac Corporation, and are one of the most popular types of credit scores. CreditWise is a service provided by Capital One, and provides access to your VantageScore credit score. These two types of credit scores are different, though generally your scores should fall in the same range.

Take control of your finances with SoFi. With our financial insights and credit score monitoring tools, you can view all of your accounts in one convenient dashboard. From there, you can see your various balances, spending breakdowns, and credit score. Plus you can easily set up budgets and discover valuable financial insights — all at no cost.

FAQ

How close/accurate is CreditWise?

CreditWise is a service provided by Capital One to its customers, and it provides access to your credit report, credit score monitoring, and your VantageScore credit score. VantageScore is considered a valid credit score, and while it is not the same as a FICO credit score, it should generally be within a few points of FICO and other credit scores.

Why is my FICO score lower than my CreditWise score?

Your FICO score may be lower than your CreditWise score because they use different scoring models. FICO considers factors like payment history and credit utilization, while CreditWise uses the VantageScore model, which weighs credit behavior differently. Additionally, each service may access data from different credit bureaus, leading to score variations.

Is CreditWise your real credit score?

CreditWise provides a VantageScore 3.0 based on data from TransUnion, which is a legitimate credit score but not the same as a FICO score, which most lenders use. While helpful for monitoring credit health, it may not be the exact score lenders reference when making lending decisions.

What’s more accurate, CreditWise or FICO?

FICO scores are considered more accurate for lending decisions, as they are used by the majority of lenders to assess creditworthiness. CreditWise, which provides a VantageScore 3.0, is helpful for monitoring credit health but may differ from the score lenders rely on when evaluating loan applications.

Which score is closest to FICO?

VantageScore is the closest alternative to FICO, as both use similar credit data from the major bureaus — Experian, Equifax, and TransUnion. However, their scoring models differ slightly. FICO scores range from 300 to 850, while VantageScore also falls within this range but weighs factors like payment history and credit utilization differently.

What is a good CreditWise score?

A good CreditWise score typically falls within the range of 670 to 739 on the VantageScore 3.0 scale, which ranges from 300 to 850. Scores in this range indicate responsible credit management and make it easier to qualify for loans, credit cards, and favorable interest rates.

Photo credit: iStock/Delmaine Donson

SoFi Relay offers users the ability to connect both SoFi accounts and external accounts using Plaid, Inc.’s service. When you use the service to connect an account, you authorize SoFi to obtain account information from any external accounts as set forth in SoFi’s Terms of Use. Based on your consent SoFi will also automatically provide some financial data received from the credit bureau for your visibility, without the need of you connecting additional accounts. SoFi assumes no responsibility for the timeliness, accuracy, deletion, non-delivery or failure to store any user data, loss of user data, communications, or personalization settings. You shall confirm the accuracy of Plaid data through sources independent of SoFi. The credit score is a VantageScore® based on TransUnion® (the “Processing Agent”) data.

*Terms and conditions apply. This offer is only available to new SoFi users without existing SoFi accounts. It is non-transferable. One offer per person. To receive the rewards points offer, you must successfully complete setting up Credit Score Monitoring. Rewards points may only be redeemed towards active SoFi accounts, such as your SoFi Checking or Savings account, subject to program terms that may be found here: SoFi Member Rewards Terms and Conditions. SoFi reserves the right to modify or discontinue this offer at any time without notice.

Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

Third-Party Brand Mentions: No brands, products, or companies mentioned are affiliated with SoFi, nor do they endorse or sponsor this article. Third-party trademarks referenced herein are property of their respective owners.

SORL-Q125-021