MILITARY BENEFITS
Stay at ease with your finances while on deployment.
Access your Servicemember Civil Relief Act military benefits through SoFi.
✓ Lower eligible payments with a 6% interest rate cap
✓ Get foreclosure protection.
✓ Avoid late payment penalties.
FAQs
Service members may be eligible to receive SCRA benefits on their eligible products only if they have the product PRIOR to being called to active duty.
The Military Lending Act (MLA) should not be confused with the requirements under the Servicemembers Civil Relief Act (SCRA).
None of the provisions or requirements of SCRA are affected by the MLA. While the SCRA covers eligible products opened by a service member PRIOR to his or her term of active duty military service, the MLA provides benefits to credit accounts opened by a service member (or another covered borrower) DURING the service member’s term of active duty military service.
SoFi has already covered you for MLA benefits at the time you originated your loan
None of the provisions or requirements of SCRA are affected by the MLA. While the SCRA covers eligible products opened by a service member PRIOR to his or her term of active duty military service, the MLA provides benefits to credit accounts opened by a service member (or another covered borrower) DURING the service member’s term of active duty military service.
SoFi has already covered you for MLA benefits at the time you originated your loan
SCRA provides various benefits to service members during active duty including a maximum interest rate of 6% ONLY on debt incurred PRIOR to entering active duty, protections against default judgements, repossessions, as well as foreclosure. To learn more, visit the Department of Justice website.
If a service member’s spouse, domestic partner, or dependent opens an account and the service member is then called to active duty, SoFi will extend the benefits to the borrower when required by individual states.
For debt incurred prior to entering active duty, the maximum interest rate of 6% is applied on the active-duty start date and the payments will be reduced to reflect the reduced interest rate.
Documentation for SCRA benefits may include the following:
• A copy of the member(s) official military orders
• A letter from the member(s) commanding officer on military letterhead
• Any form of official notification of active duty military service
If you think you may be eligible to receive benefits under SCRA, please utilize the “apply now” option on our military resource page to upload any of the aforementioned documents. You may also contact SoFi at one of the below channels to speak with a member of our Specialty Servicing department so they can provide you with more detailed information regarding any questions you may have.
Customer Support
Monday–Thursday: 5am-7pm PST
Friday–Sunday: 5am-5pm PST
CHAT: If you have additional questions, you can chat with one of our agents. Please note you will be prompted to log in.
CALL: (855) 456-SOFI (7634)
EMAIL: SCRA@sofi.org
• A copy of the member(s) official military orders
• A letter from the member(s) commanding officer on military letterhead
• Any form of official notification of active duty military service
If you think you may be eligible to receive benefits under SCRA, please utilize the “apply now” option on our military resource page to upload any of the aforementioned documents. You may also contact SoFi at one of the below channels to speak with a member of our Specialty Servicing department so they can provide you with more detailed information regarding any questions you may have.
Customer Support
Monday–Thursday: 5am-7pm PST
Friday–Sunday: 5am-5pm PST
CHAT: If you have additional questions, you can chat with one of our agents. Please note you will be prompted to log in.
CALL: (855) 456-SOFI (7634)
EMAIL: SCRA@sofi.org
Take advantage of the military benefits you’ve already earned.
Protect your finances while on active duty by accessing your SCRA benefits through SoFi.